Ali: Hello, my name is Ali and thank you for visiting our website. May I be of any help?

Visitor: probably U may…

Visitor: I’m thinking about having botox

Visitor: looking for clinics where I can do it

Ali: no problem, have u had botox treatment before?

Visitor: no

Ali: Please hold one moment

Visitor: I’m just not sure if that will help or I need something more radical

Ali: sorry for the wait

Visitor: it’s ok

Ali: is it wrinkles that you would like to smoothen?

Visitor: Mmm… yes… at least

Visitor: I’m 47 … need lots to be done but have to start from something

Ali: i see. this should not be a problem but Dr. Hutchinson who does our Botox treatment would do a free consultation before going ahead with treatment first anyway, so if it is not the right treatment for you all is not lost

Visitor:

Ali: we do botox treatment here at the clinic every friday from 9 – 6

Visitor: that’s freat for me

Ali: just to let you know when you book an appointment we would also ask for a £50 refundable deposit for it

Visitor: OK

Ali: if you decide not to go ahead upon consultation this will be refunded

Ali: or if you go ahead with treatment on the same day it will be taken off the cost

Ali: due to this, we would recommend you call the clinic at your convenience to make an appointment, and the first available times we have at present are on Friday 5th March

Visitor: Yes.. I’ll do that tomorrow probably. what about your prices Are this 99, 150 199

Ali: that is correct

Visitor: still the right ones?

Ali: yes

Ali: any other queries I can help with today?

Visitor: no … Thanks!

Visitor:

Ali: most welcome